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Have Questions

Have Questions? New to Electric Bicycles?

Our trained staff of product experts, can help you choose you new Electric Bike. Let us help! Call 866-218-0902

Big Cat Electric Bikes

Vincent Gebbia, Big Cat's CEO and Founder created the company when he created a pedal assist, electric powered bicycle to help his mother regain confidence and freedom after a surgery. Since then, Big Cat USA has rapidly grown into a premium electric bike company. The company’s e-bikes are ideal for all levels of riders, and are available in a wide range of designs, colors, styles and models.

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Questions & Phone Orders

Questions & Phone Orders

752 Commerce Blvd, Suite 8
Venice, Florida 34292
Call us: 866-218-0902

Shop with Confidence

Shop with Confidence

We unconditionally guarantee all defective merchandise. If you are not completely satisfied with your purchase you may return or exchange any unused or defective merchandise for a prompt refund.

30 Day Moneyback Guarantee

14 Day Moneyback Guarantee:

We want you to be totally psyched about the products you purchase from eBike Direct webstore at ebikedirect.com. If at any time within 14 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our 14 Day Money Back Guarantee. Also, associated shipping fees are not refundable, restock fees may apply.

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