We unconditionally guarantee all defective merchandise. If you are not completely satisfied with your purchase you may return or exchange any unused or defective merchandise for a prompt refund.
We want you to be totally psyched about the products you purchase from eBike Direct webstore at ebikedirect.com. If at any time within 14 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our 14 Day Money Back Guarantee. Also, associated shipping fees are not refundable, restock fees may apply.
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