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Contact Us

We love to talk to our customers! Here are a couple of ways you can contact.

Need to place an order? Our website is super safe and SSL protected so consider placing your order online!.

Have a non-urgent question? Feel free to email us "Email Us" We respond to all emails within 24hrs, Monday - Friday, but most are returned even sooner.

If you email us on the weekend we'll be sure to respond to you on Monday.

Need personal help deciding which product is right for you? Feel free to call us. 866-218-0902. Our Product Specialists are available Monday - Friday from 9am to 5pm EST.

We'd be happy to help you find the perfect Electric Bicycle for your needs.

Contact Us

Phone: 866-218-0902
Support: 866-218-0902
Fax: (941) 488 - 0011


752 Commerce Blvd, Suite 8
Venice, Fl

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Store Location

752 Commerce Blvd, Suite 8
Venie, Florida
34292 United States.

Email: support@eBikesDirect.com
Toll-free: (866)-218-0902

Opening Hours:
Monday to Saturday: 9am - 5pm
Saturday, Sundays: Closed

Questions & Phone Orders

Questions & Phone Orders

752 Commerce Blvd, Suite 8
Venice, Florida 34292
Call us: 866-218-0902

Shop with Confidence

Shop with Confidence

We unconditionally guarantee all defective merchandise. If you are not completely satisfied with your purchase you may return or exchange any unused or defective merchandise for a prompt refund.

30 Day Moneyback Guarantee

14 Day Moneyback Guarantee:

We want you to be totally psyched about the products you purchase from eBike Direct webstore at ebikedirect.com. If at any time within 14 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our 14 Day Money Back Guarantee. Also, associated shipping fees are not refundable, restock fees may apply.

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